Key account manager 📍Riga

Our client is an online banking service provider for both individual and business customers. Its mission is to enable people and businesses to handle financial transactions by offering seamless, secure, and efficient online banking solutions. We’re looking for a passionate and dedicated Key Account Manager to join company’s team and ensure that our customers continue to receive best-in-class service.

Key responsibilities: • Developing trust relationships with a portfolio of major clients to ensure they are completely satisfied with the product and service • Full comprehension of key customer needs and requirements. • Control over all segments of the company's interaction with existing and prospect customers. • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives. • Working collaboratively across teams - including Sales, Finance, Product and Integration. • Preparing regular reports of progress and forecasts to internal and external stakeholders using key account metrics. • Possessing deep knowledge of business and product. • Being a brand ambassador and reflect company values, promote the organization and its products.

We expect: • 1+ years of proven successful experience as a Key Account Manager in experience in fintech / gambling / finance industry • Experience with gambling/iGaming, betting, affiliate programs in High-Risk industry will be your advantage. • In-depth knowledge of payment systems, technologies, and profile industry regulations. • Excellent communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels. • Demonstrated ability to communicate, present and influence credibly and effectively. • Full dedication to work, passion and drive. • Excellent organizational and time-management skills. • Capacity to work independently. • Fluency in English and Russian (B2-C1 equivalent).

We offer: • Monthly remuneration in market range, depends on grade of the candidate, which includes fixed salary and performance-linked bonuses • Working hours: from 9 am till 6 pm • Location - Riga • Full onsite during probation 3 months, after - afterwards hybrid 1-2d from home but ideally full time onsite • High energy, international and innovative team. • Annual assessment. • Further career progression opportunities.

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