Customer-focused professional with experience in fintech/Forex, crypto, sales, project coordination, and technical support. Strong English communication skills with extensive experience working with international and US-based customers through chat, email, phone, and in person. Skilled at managing multiple conversations and tasks simultaneously, solving technical and operational problems, handling objections, and coordinating customers, contractors, and suppliers. Tech-savvy and quick to learn new systems, with hands-on experience using CRM platforms, AI tools, automation, and scripting. I work well independently, learn quickly, and naturally look for practical ways to solve problems and improve workflows.